BISMARCK, ND ESTABLISHED: 1977 EMPLOYEES: 9 BAYS: 13 AMENITIES: Courtesy Shuttle, Customer Waiting Area Why do customers stay loyal to Country Auto Clinic in Bismarck, North Dakota? To owner Don Engelhart, it’s all about c ...
Top Shops: Larry Walker & Sons Body Shop In Highpoint, North Carolina, Larry and Pat Walker built $25,000 into a 6.5-acre 22,000-square-foot body shop, even when most people said they’d never succeed. ...
The repair doctors at Car-Doc Automotive know that vehicles, like humans, are precision machines that need to be cared for. And when they are properly maintained by experts, both can be around for a long time. ...
When the word “quality” is written into your name, it’s important to live up to the promise. They do at McDaniel’s Quality Body Works in Longview, Texas. That begins with quality people who care for their customers ...
WATSONVILLE, CALIFORNIA LOCATIONS: 1 IN BUSINESS: 30 Years KNOWN FOR: Integrity HIGHLIGHTS: Waiting room TV, Coffee maker, Microwave, Hot & cold water dispenser, Free Wi-Fi When you’re talking to a former football coach ...
WAUSAU, WISCONSIN 3RD GENERATION OWNED EMPLOYEES: 15 IN BUSINESS: 62 years VEHICLE CAPACITY: 35 When good people get together to do great work, exceptional things can happen. Case in point, Henry Yach, third-generation owne ...
A NAME TO REMEMBER When Ron and Wendal Burt started working in the tire business, their plan was to run a locally owned store for a few years then buy it from the owner. But after seeing the huge successes the Burt Brothers b ...
CARE FOR THE CUSTOMER. CARS FOR THE COMMUNITY. The term “customer care” means many things to many business owners. At Zara’s Collision Center, it means refurbishing at least one vehicle each year and giving it to a d ...
From the Ground Up Pete Springett was practically born at Autobody USA. From the age of 15, Springett started working alongside the owner, Craig Jackson, and never left. So he knows a thing or two about what has made Autobo ...
Comfort as Persuasion In the midst of cosmetic changes, trust continues to be the most apparent consistency at The Professional #1 Auto Repair in Canoga Park, California. “We’re in the process of change right now. I’m ...
