• 2018

New Tools in the Tool Box

In the distant past, mechanics would vie for the use of click-type torque wrenches, fancy air pressure gauges and other tools. Diagnostics were often done just by listening to the sound(s) an engine made. Times certainly have changed. Today, scanners, diagnostic programs and web-based service platforms are the must-have tools of the trade.

One of the most powerful tools in today’s technician’s arsenal is the wiTECH 2.0 system. The original wiTECH replaced the StarSCAN and StarMOBILE scanners for FCA US LLC brand vehicles and utilized the same microPod II platform that FCA US dealers still use. But wiTECH 2.0 goes much further than earlier diagnostic devices.

By using scan tools, technicians can identify and reset fault codes, look up known issues and test individual components.

Power Tools

Newer vehicles are more complex and technologically advanced than ever and they require more sophisticated diagnostic equipment. Utilizing cloud-based systems like wiTECH 2.0 allows technicians to perform tests, complete predefined diagnostic routines and control vehicle systems in specific environments. They also let technicians monitor and record functionality and reprogram software that manages vehicle systems when it’s needed. They can be used with tablets, smartphones and PCs. According to Joe Brungardt, Diagnostics Quality Manager at FCA US, “Mopar® empowers technicians utilizing our diagnostic tools to be able to provide the highest level of service to our customers.”

From the Beginning

“Diagnostic tool development begins at the same time vehicle models are being planned,” said Brungardt. “These diagnostic systems must be developed, based on specifications that are defined by engineers to ensure compatibility.”

It’s Coordination that Counts

Diagnostic system experts and service engineers work closely with vehicle system engineers to build diagnostic functions into electronic control units. This ensures that functionality is built into the diagnostic system for technicians to use when servicing vehicles.


The new technology is designed to be intuitive, which makes it easy for automotive technicians to learn how to use these diagnostic tools with minimal instruction. As you’d expect, on-the-job experience allows the user to become more familiar with the equipment. Additionally, FCA US provides training courses. Repair shops can purchase access to training through

Technology Takes Off

The entire automotive industry has embraced this technology. It is estimated that approximately 125,000 independent repair shops in the U.S. are now using diagnostic tools. And there are 12,500 FCA dealerships and service locations around the world that are using wiTECH 2.0. They’ve discovered for themselves how utilizing advanced diagnostic equipment makes their jobs easier.


Ever wonder where to go for the factory tools dealer techs use? Look no further than Mopar® Essential Tools and Service Equipment. That’s where you’ll fi nd the latest heavy-duty service equipment such as alignment racks, brake lathes and specialized storage units, as well as FCA US LLC approved tools, from engine and transmission to brake and body tools.

Call 855-298-2687 for tool inquiries and to order, or go online at mopar.snapon.com to search tools and place orders.

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