Be a "Fleet Elite" Customer
For chrysler dealers, the fleet elite program offers consistent processes that drive customer loyalty and generates long term sales, service and parts relationships.
Managing a fleet has never been more challenging. Whether you have five vehicles or 50,000, today’s world demands that you operate your fleets as efficiently as possible. You’re probably getting squeezed from all directions—Maximize performance, minimize downtime, cut budgets, and on and on.
Fleets make up a significant number of vehicles on U.S. roads. Here’s just a snapshot of some of the top fleet categories (2007 figures as reported by Automotive Fleet magazine):
- State Fleets 501,167
- Top 10 Food and Beverage Company Fleets 91,832
- Top 10 Pharmaceutical Company Fleets 75,492
- Top 10 Insurance Company Fleets 44,208
- Top 10 Construction Company Fleets 31,568
Whenever you have fleet vehicles down for service or maintenance, that costs your company money. And you don’t want to go there in today’s challenging marketplace.
In today’s economy, fleet managers are asked to do more with less and many companies are keeping their vehicles in operation for longer periods of time. As a benefit of purchasing Chrysler, Jeep or Dodge vehicles, Chrysler LLC provides you with a number of tools that are designed to help you keep your fleet rolling. One such benefit is Chrysler’s Fleet Elite Dealership Certification program.
Fleet Elite is a dealership certification program that’s designed to ensure fleet and commercial customers receive a thorough, world-class and convenient dealership experience from start to finish. What could be better than that?
Here’s what Chrysler Fleet Elite program means to you:
- Fast and convenient courtesy delivery process.
- Fleet Elite certification is awarded only to select dealerships that have demonstrated they are focused on treating you as they would retail customers.
- Fleet Elite dealers have designated Fleet Elite manager and service personnel to ensure each of your transactions is handled professionally and efficiently.
- Fleet Elite dealers are required to use Chrysler’s Servicenet Centralized Billing System for hassle-free invoicing and management.
- All Fleet Elite dealers use a certified follow-up process for both delivery and service customers to obtain feedback and gauge your overall satisfaction.
In order to get the most out of your Chrysler, Jeep and Dodge fleet vehicles, it’s imperative to keep them maintained properly. Regular service and maintenance maximizes fuel economy and keeps your vehicles performing well.
For the ultimate in customer service, partner with a Fleet Elite dealer near you. To locate your nearest Fleet Elite dealer, log on to www.fleet.chrysler.com/fleetelite.
